Software, security and IT for Australian business.
We build and run the technology small and mid-sized Australian organisations depend on — websites and applications, artificial intelligence, cyber security, cloud and day-to-day IT support. Every engagement is scoped in writing before it starts, and you deal directly with the engineer doing the work.
- Registered
- Australian companyABN 85 685 623 492
- Insured
- Professional indemnity, public liability and cyberHeld with RACV
- Data residency
- Australia onlyAzure Australia East
- Based in
- Melbourne120 Collins Street
Four things we are asked to do.
Most engagements begin as one of these and stay there. Where a problem needs more than one, we say so at the scoping stage rather than after you have committed.
Build
Software, applications and AI systems designed to be maintained by the organisation that owns them.
Secure
Assessment and hardening against a published baseline, with every accepted risk documented and signed.
Operate
Cloud and managed services run to stated targets, reported monthly, with no lock-in.
Grow
Marketing and hiring measured against outcomes that matter commercially rather than metrics that flatter.
Solutions
Each service page states what is included, how the work is delivered, what you receive at the end, and what is not covered.
Web development
Marketing sites and web applications built to be fast, findable and maintainable by the organisation that owns them.
Read more →BuildApplication development
Mobile and line-of-business applications delivered through a documented lifecycle, with testing that runs before release rather than after.
Read more →BuildArtificial intelligence
Assistants and automation grounded in your own material, built so that answers can be checked rather than merely believed.
Read more →SecureCyber security
Assessment against a stated baseline, remediation you can verify, and a written record of every risk you decided to accept.
Read more →OperateCloud
Migration and cloud operations on Microsoft Azure, with cost visibility from the first day and backups that have actually been restored.
Read more →OperateManaged IT
Ongoing support with published response targets, an asset inventory kept current, and monthly reporting written to be read.
Read more →GrowDigital marketing
Search, content and campaigns measured against revenue rather than impressions, with the underlying reporting shown in full.
Read more →GrowRecruiting & staffing
Technical hiring for organisations that need candidates assessed by somebody who can read their code.
Read more →How an engagement runs.
The same five stages apply to a two-week website and a twelve-month managed service. You should always be able to say which stage you are in, and what has to be true before the next one begins.
Scope is fixed in writing, including exclusions. Work is delivered in pieces you can review. Testing runs against criteria agreed in advance rather than invented at the end. And hand-over leaves you able to operate what we built, with the intellectual property in your name.
- 01 · ScopeUnderstand the problem before quoting a solution.
- 02 · AgreeDeliverables, exclusions, price and acceptance criteria in writing.
- 03 · BuildDelivered in reviewable increments against the agreed scope.
- 04 · VerifyTested against the criteria we agreed, with results shared.
- 05 · Hand overDocumentation, credentials and ownership transferred to you.
Why organisations choose a smaller provider.
You deal with the engineer
No account manager relaying requirements to somebody you never meet. The person who scopes the work is the person who does it, which removes the layer where most detail is lost.
Exclusions are written down
Most disputes come from something nobody wrote down. Our statements of work name what is out of scope as explicitly as what is in it, and changes are quoted rather than absorbed and invoiced later.
Nothing is held hostage
Domains, tenancies, repositories and licences are created in your name with your billing. You keep administrative access throughout, and if you engage somebody else you already have everything.
Tell us what you are trying to fix.
A short conversation is usually enough to establish whether we can help and roughly what it would cost. If we are not the right fit for the work, we will tell you that rather than quote for it.
- General enquiries
- hello@goatbrains.com
- Existing customers
- support@goatbrains.com
- Security and privacy
- security@goatbrains.com