GOAT BRAINS Pty Ltd – Privacy Policy

Effective Date: 30/03/2025
Last Updated: 05/09/2025

1. Introduction

GOAT BRAINS  is a Trading name of SRI ANNAPURNA INFOTECH PTY LTD (“GOAT BRAINS”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our services or visit our websites, applications, and digital platforms.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Data: name, contact details, company name, job title.
  • Technical Data: IP address, browser type, device identifiers, cookies, usage logs.
  • Financial/Transactional Data: payment details, invoicing information.
  • Business Information: data provided in the course of IT consulting, cloud, security, or software development services.
  • Sensitive Information: only where necessary and with your consent, as defined under the Privacy Act 1988 (Cth).

3. How We Collect Information

  • Directly from you (via contracts, proposals, support requests, sign-ups).
  • Automatically through our website, apps, and cookies.
  • From third-party integrations, partners, or service providers.

4. Purpose of Collection

We use your information for:

  • Delivering IT consulting, cybersecurity, cloud, and development services.
  • Managing business operations (billing, support, contracts).
  • Improving our products, services, and user experience.
  • Marketing and communications (with opt-out options).
  • Compliance with legal and regulatory obligations.

5. Disclosure of Information

We may share your information with:

  • Third-party vendors or contractors (cloud hosting, payment processors, analytics).
  • Legal, regulatory, or government bodies (where required by law).
  • Affiliates or business partners (only as needed for service delivery).
    We will never sell your personal information.

6. International Data Transfers

If we transfer information outside Australia, we take reasonable steps to ensure it is handled in accordance with the Australian Privacy Principles (APPs) and applicable international privacy laws (such as GDPR where relevant).

7. Data Security

We implement technical and organisational safeguards (encryption, access controls, monitoring) to protect against unauthorized access, alteration, or disclosure.

8. Retention

We retain data only for as long as necessary to fulfil service purposes or meet legal/regulatory obligations.

9. Your Rights

Under the Privacy Act and APPs, you have the right to:

  • Access and correct your personal data.
  • Withdraw consent (where applicable).
  • Opt-out of direct marketing.
  • Make a complaint to the Office of the Australian Information Commissioner (OAIC) if you believe your rights have been breached.

10. Contact Us

For privacy-related requests:
GOAT BRAINS

SRI ANNAPURNA INFOTECH PTY LTD
Suite 1, Level 50, 120 Collins Street
Melbourne

Victoria

03 90186392